1. Home
  2. First Time Users
  3. If you’ve lost your transit ticket

First Time Users

If you’ve lost your transit ticket

Q. What if I lose my transit ticket?
A. If you lose your transit ticket, please inform the attendant at the exit toll booth and fill out the necessary paperwork. Customers will be asked about the situation and toll will be charged from the entrance interchange only if that interchange can be confirmed. Otherwise, toll will be charged from the furthest interchange so please take care to not lose your transit ticket.
(Sometimes the situation can be handled in writing.)