CSR

Our CSR activities are to adequately meet various expectation of stakeholders through our business
activities. We pursue both developing sustainable society and upgrading our corporate value by dealing with social issues through communications with stakeholders.

Local Communities

  • Cooperation with Local Governments
  • Communication Events for Local Residents
  • Event Participation and Volunteer Activities in Local Communities
  • Presevation of Natural Environment
  • Website

Customers

  • Customer Support Center
  • Rest Area Concierge
  • Customer Communication Center
  • Customer Satisfaction Survey
  • Website

International Society

  • International Conferences
  • Hosting Overseas Delegates
  • Dispatching Experts for Advisory
  • Website

Public (Shareholders)

  • Shareholder’s Meeting
  • Securites Report
  • Investors Meeting
  • Website

Employees

  • Dialogue with Labor Union
  • Employee Satisfaction Survey
  • HR, Safety and Health Committee
  • Hotline for Compliance, Ethics and Sexual Harassment

Business Partners

  • Disclosure of Bidding Information
  • CSR Monitoring
  • Discussion with Industry Groups and Contractors
  • Website

CSR Guidelines

In a global society, we consider it is important to cooperate internally and externally in ways that contribute to a sustainable society.
In 2008, we agreed to the 10 principles of the United Nations Global Compact on Human Rights, Labor Practices, the Environment and Fair Operating Practices by participating in the Global Compact Network Japan.
Using ISO 26000 guidelines, we pursue and measure our corporate social responsibility goals in all areas of our operations.

Environmental Stewardship

Since enactment of the Invasive Alien Species Act that promotes control of invasive alien species, we have encouraged the planting of native plants and trees at our construction sites by picking native plant seeds, raising them to seedlings, and planting them back into reclaimed construction sites.

Contributing to Local Communities

In 2011, we launched volunteer activities in three districts of Shizuoka prefecture. Today, these projects are underway in six districts. Some of our volunteer activities are:

  • Mowing fallow fields in three districts along the Shin Tomei Expressway in Shizuoka prefecture
  • Maintaining hayfields that produce building rafter roofs for houses at a World Heritage site near Gokayama IC along the Tokai-Hokuriku Expressway
  • Participating in a revival project of camellia oil in Suzuka where the Shin Meishin Expressway is under construction.
  • Protecting the registered wetland at Lake Mikatagoko under Ramsar Convention, nearby the Maizuru-Wakasa Expressway
Volunteer Activity at Gokayama in 2015
Volunteer Activity at Gokayama in 2015

Contributing to International Society

We have supported JICA’s “One Village One Product” project to reduce poverty by selling traditional handmade Kyrgyz felt goods at one of our rest areas. The project aims to improve local producers’ quality of life and invigorate their communities in a sustainable way. This “Sustainable International Contribution” event received a favorable reception from many customers.

Kyrgyz Felt Goods Fair at EXPASA Ashigara
Kyrgyz Felt Goods Fair at EXPASA Ashigara